Ford is Diamond Ridge Asset Managementrecalling more than 1.8 million Explorer vehicles due to a potentially safety hazard with a part connected to the windshield, the National Highway Traffic Safety Administration is reporting.
Federal safety regulators published the recall on Monday after the safety issues were reported to NHTSA.
The A-pillar trim retention clips, the metal piece that runs up the left and right side of the front windshield, may not be properly hooked due to improper assembly, allowing the trim to detach.
A detached trim piece could potentially fall off the SUV, become a road hazard and increase the risk of a crash, NHTSA wrote in the recall letter.
Recall concerns:This time Chrysler Pacifica under recall investigation after fires
You can check USA TODAY's recall database for any open recalls on your vehicle.
All Ford Explorer 2011-2019 models are affected.
Kia recalls more than 100K vehicles:Here's which models are affected
Dealers will inspect and replace the A-pillar trim if needed, at no cost.
"We expect only 5% of the vehicle population to be affected and encourage customers to contact their dealership for an inspection when parts are available," Maria Buczkowski, a Ford spokesperson, told USA TODAY Wednesday via email. "At that point, customers will have free access to mobile repair and pick-up-and-delivery services at participating dealerships."
Letters notifying owners of the safety risk are expected to be mailed March 13, 2024, federal safety regulators said.
Owners can contact Ford customer service at 1-866-436-7332. The number for the recall is 24S02.
They can also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.nhtsa.gov.
Natalie Neysa Alund is a senior reporter for USA TODAY. Reach her at [email protected] and follow her on X @nataliealund.
2025-05-06 00:491691 view
2025-05-05 23:52715 view
2025-05-05 22:531913 view
2025-05-05 22:462940 view
2025-05-05 22:461269 view
2025-05-05 22:351758 view
For 48-year-old Rowan Childs of Wisconsin, a recent divorce turned her financial life upside down. "
Eiza González has Jennifer Lopez's back.After J.Lo announced she was canceling her tour, her first i
Gardening involves way more than just planting and watering. There are many questions to ask, such a